Car Rental & Coronavirus: News & Advice | Enterprise Rent-A-Car

Complete Clean Pledge

Today and every day, we are committed to maintaining the highest standards of cleanliness in the industry. Now more than ever, our customers and employees deserve to know we stand behind that commitment with the Complete Clean Pledge. 

Below are details on our modified steps we are taking company-wide to protect customers and employees. 

As part of the Complete Clean Pledge, we have expanded our already rigorous cleaning protocols following guidance from leading health authorities and in partnership with the travel industry. 

Vehicles

Clean vehicles have always been important to us, but at this moment in time, we know vehicle cleanliness is even more critical.

Each of our vehicles is thoroughly cleaned between every rental and backed with the Complete Clean Pledge. This includes vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points including:

  • Key and key fob
  • Steering wheel
  • Steering column
  • Center console
  • Accessory panel
  • Cupholders 
  • Compartments
  • Door interiors
  • Door pockets
  • Seat Belts
  • Seat surfaces
  • Seat pockets
  • Interior Door handles
  • Exterior Door handles
  • Areas between seat/console
  • Areas between seat/doorjambs
  • Instrument panels
  • Rearview mirrors
  • Visor mirrors
  • Dashboard   
  • Gearshift
  • Any other high-touch areas

We also have measures in place to immediately isolate and quarantine any vehicle if needed.